Contact Us

Our Fort Bliss Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

1991 Marshall Road
Fort Bliss, TX 79906
Phone: (915) 564-0795

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (915) 564-0795.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (915) 564-0795.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (915) 564-0459.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (915) 564-0459.
For medical emergencies or to report a fire, please dial 911.

Maintenance Facility
6601 Lutes
Fort Bliss, TX 79906
(915) 564-0459
Self-Help items pick-up location

Hours of Operation:
Mon -- Fri: 8:00 am - 5:00 pm

Kelly Park Community Center

1991 Marshall Road
Fort Bliss, TX 79906
Phone: (915) 564-0795

Hours of Operation:
M, T, T, F: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 6:00 pm

Neighborhoods served:

North Main Post
Historics
Border Road Homes
Corregidor

Beaumont Community Center

7399 Sternberg
El Paso, TX 79930
Phone: (915) 496-2480

Hours of Operation:
Monday- Friday: 8:00 am - 5:00 pm

Neighborhoods served:

Lower/Upper Beaumont
Hayes

Chamizal Vista Community Center

5600 Dudley Road
Fort Bliss, TX 79906
Phone: (915) 496-2490

Hours of Operation:
Monday- Friday: 8:00 am - 5:00 pm

Neighborhoods served:

La Noria
Chamizal Vista
Van Horne

Logan Heights

3156B Hero Avenue
El Paso, TX 79904
Phone: (915) 496-2455

Hours of Operation:
Monday- Friday: 8:00 am - 5:00 pm

Neighborhoods served:

George Moore Park
Logan Heights
The 108's

Paso Del Norte Community Center

45380 Ellerthorpe Avenue
Fort Bliss, TX 79904
Phone: (915) 564-1794

Hours of Operation:
Monday- Friday: 8:00 am - 5:00 pm

Neighborhoods served:

Lindquist Heights
Paso Del Norte

Rio Bravo Community Center

13296 Wendover
Fort Bliss, TX 79908
Phone: (915) 564-1230

Hours of Operation:
Monday- Friday: 8:00 am - 5:00 pm

Neighborhoods served:

Aero Vista
Rio Bravo

Community Management Contacts

Letty Stevens Operations Director (915) 443-7392 [email protected]		Erick Cuellar Facilities Director (915) 443-7441 [email protected]
Alejandra Rodriquez Assistant Facility Director (267) 473-2034 [email protected]		Melinda Pedigo Customer Experience Manager (Displacements) (915) 996-4442 [email protected]
Danny Lee Quality Control Specialist (267) 315-1237 [email protected]		Jennie Almeida Customer Experience Manager (Waitlist) (267) 963-8462 [email protected]

Beaumont Community Center Contacts

Lily Moore
Assistant Customer Experience Manager
(915) 474-6708
[email protected]

Alejandro Pizarro
Maintenance Manager
Upper Beaumont and Lower Beaumont
(267) 473-2037
[email protected]

Elmo Ramirez
Maintenance Manager
Hayes
(215) 388-3639
[email protected]

Chamizal Vista Community Center Contacts

Claudia Valles
Assistant Customer Experience Manager
(267) 473-2040
[email protected]

Robert Medrano
Maintenance Manager
Chamizal Vista, Van Horne
(915) 525-5225
[email protected]

Kelly Park Community Center Contacts

Arnold Loya Customer Experience Manager (915) 496-2412 [email protected]		Lily Moore Assistant Customer Experience Manager (915) 474-6708 [email protected]
Shawn Dickerson Assistant Customer Experience Manager (Field Grade Liaison) (267) 667-0153 [email protected]		Alejandro Pizzaro Maintenance Manager North Main Post (267) 473-2037 [email protected]
Robert Medrano Maintenance Manager Pershing, Corregidor, Border Road, Red Bricks (915) 525-5225 [email protected]

Logan Heights Community Center Contacts

Ranisha McDuffie Assistant Customer Experience Manager (445) 280-6182 [email protected]			Alex Pizarro Maintenance Manager Logan Heights, 108's (267) 473-2037 [email protected]
Elmo Ramirez Maintenance Manager George Moore Park (215) 388-3639 [email protected]

Paso Del Norte Community Center Contacts

Kylie Paz Customer Experience Manager (267) 473-2823 [email protected]		Heather Ramirez Assistant Customer Experience Manager (445) 242-1374 [email protected]
Elmo Ramirez Maintenance Manager Paso Del Norte, Linquist Heights (215) 388-3639 [email protected]

Rio Bravo Community Center Contacts

Kristin Bosak
Assistant Customer Experience Manager
(267) 473-2003
[email protected]

Edgar Melendez
Maintenance Manager
Rio Bravo, Aero Vista
(484) 635-4294
[email protected]

How can we help?

Family Housing 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Fort Bliss Family Homes
Mgmt. Office: 915.564.0795
Maintenance: 915.564.0459
FortBlissFamilyHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line
877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Army Resident Communities Initiative (RCI)
Fort Bliss: Tammy Mathis
915.568.5209
[email protected]